Shabby To Chic - Chair Cover Hire Service


Terms & Conditions 1. If any details on your Booking Form or Invoice are incorrect then please inform us immediately. Shabby to Chic will only accept changes to an order from the lead contact via email, telephone or post. Any bookings that are not carried out due to incorrect information on the above forms will require full payment. If at the time of set up we discover that the chairs are not the ones as confirmed by the lead contact or by a delegated member of staff at your venue then this may result in your ordered covers not fitting. In this instance, refunds are not possible. To avoid this situation, we ask that you keep us updated if your venue replaces their chairs. 2. Final numbers for hired items should be made clear four weeks before the event. We will allow for slight adjustments to your original estimate as we understand that it is difficult to predict exact guest numbers before this time, we are generally able to accommodate increases on original estimates. We cannot guarantee that sudden increases in numbers at the last minute can always be accommodated. There are no penalties for numbers going down. The final invoice is always calculated to the final number of covers required and your deposit refund will be calculated accordingly. 3. Please note that cancellation by the customer with less than 2 months till the booked date will require full payment. Cancellation outside of this time by customers does not require payment, but all deposits from the time of booking are unfortunately non-refundable. 4. A deposit is required to secure all bookings. Deposit prices vary from item to item and you will be informed of these costs when placing your booking. Unless the paid upfront the final balance is due 4 weeks prior to the event. 5. The final number of hired items fitted and installed at your venue is the number that we expect to collect after your event. On collection if any hired items are missing then your deposit refund will be adjusted to incorporate any missing item charges. The costs charged for missing items are: £4 per chair cover, £1 per sash / table runner, £20 per top table sash, £40 per large bay tree, £20 per small bay tree, £10 per table cloth, £3 per napkin, £15 per vase, £5 per mini fish bowl, £1 per tea light holder. Should your deposit not cover the cost of damages or missing items then the lead contact will be issued with an invoice to cover additional costs. The lead contact is responsible for the safe keeping of our hired items before, during and after use. We will collect all hired items at a pre arranged time after the event from the event location or from a location that has been confirmed and agreed by Shabby to Chic. Any hired items that are lost or damaged whilst the customer has responsibility will require full replacement and the lead contact will be invoiced accordingly. Shabby to Chic will make every effort to fit in with the setup and collection arrangements of venues and other suppliers such as marquee/chair providers, and aim to deliver, set up and collect all hired items at a time most convenient to other service providers. 6. All outstanding payments are due 4 weeks prior to your event and without this payment we cannot set out to dress an event. It is the lead contacts responsibility to ensure that all payments have been sent and received by Shabby to Chic. Deposits will not be refunded if you forget to pay your final balance and your event is not dressed. 7. Standard laundering of hired items is included in all of our prices, which include stains from food and drinks and light scuff marks from shoes. These stains are considered as part of an event. However, if upon inspection after your event we find that irreversible or damage through mistreatment has been caused to our hired items for example rips, footprints, evidence of guests drawing on the linen, cigarette burns, candle wax and excessive food and drink stains etc then this will result in Shabby to Chic issuing the lead contact an invoice to replace the damaged stock. See Item 5. It is always clear which event our hired items have been too - we will know if the items have been damaged at YOUR event. 8. At all times during your event the hired items remain the property of Shabby to Chic. 9. Payment of your deposit and signature on your booking form, is deemed as you having read, understood and accepted the terms and conditions of hire. Please do not hesitate to contact us if you would like clarification on any of the above items.

Terms & Conditions

1. If any details on your Booking Form or Invoice are incorrect then please inform us immediately. Shabby to Chic will only accept changes to an order from the lead contact via email, telephone or post. Any bookings that are not carried out due to incorrect information on the above forms will require full payment. If at the time of set up we discover that the chairs are not the ones as confirmed by the lead contact or by a delegated member of staff at your venue then this may result in your ordered covers not fitting. In this instance, refunds are not possible. To avoid this situation, we ask that you keep us updated if your venue replaces their chairs.

2. Final numbers for hired items should be made clear four weeks before the event. We will allow for slight adjustments to your original estimate as we understand that it is difficult to predict exact guest numbers before this time, we are generally able to accommodate increases on original estimates. We cannot guarantee that sudden increases in numbers at the last minute can always be accommodated. There are no penalties for numbers going down. The final invoice is always calculated to the final number of covers required and your deposit refund will be calculated accordingly.

3. Please note that cancellation by the customer with less than 2 months till the booked date will require full payment. Cancellation outside of this time by customers does not require payment, but all deposits from the time of booking are unfortunately non-refundable.

4. A deposit is required to secure all bookings. Deposit prices vary from item to item and you will be informed of these costs when placing your booking. Unless the paid upfront the final balance is due 4 weeks prior to the event.

5. The final number of hired items fitted and installed at your venue is the number that we expect to collect after your event. On collection if any hired items are missing then your deposit refund will be adjusted to incorporate any missing item charges. The costs charged for missing items are: £4 per chair cover, £1 per sash / table runner, £20 per top table sash, £40 per large bay tree, £20 per small bay tree, £10 per table cloth, £3 per napkin, £15 per vase, £5 per mini fish bowl, £1 per tea light holder. Should your deposit not cover the cost of damages or missing items then the lead contact will be issued with an invoice to cover additional costs. The lead contact is responsible for the safe keeping of our hired items before, during and after use. We will collect all hired items at a pre arranged time after the event from the event location or from a location that has been confirmed and agreed by Shabby to Chic. Any hired items that are lost or damaged whilst the customer has responsibility will require full replacement and the lead contact will be invoiced accordingly. Shabby to Chic will make every effort to fit in with the setup and collection arrangements of venues and other suppliers such as marquee/chair providers, and aim to deliver, set up and collect all hired items at a time most convenient to other service providers.

6. All outstanding payments are due 4 weeks prior to your event and without this payment we cannot set out to dress an event. It is the lead contacts responsibility to ensure that all payments have been sent and received by Shabby to Chic. Deposits will not be refunded if you forget to pay your final balance and your event is not dressed.

7. Standard laundering of hired items is included in all of our prices, which include stains from food and drinks and light scuff marks from shoes. These stains are considered as part of an event. However, if upon inspection after your event we find that irreversible or damage through mistreatment has been caused to our hired items for example rips, footprints, evidence of guests drawing on the linen, cigarette burns, candle wax and excessive food and drink stains etc then this will result in Shabby to Chic issuing the lead contact an invoice to replace the damaged stock. See Item 5. It is always clear which event our hired items have been too - we will know if the items have been damaged at YOUR event.

8. At all times during your event the hired items remain the property of Shabby to Chic.

9. Payment of your deposit and signature on your booking form, is deemed as you having read, understood and accepted the terms and conditions of hire. Please do not hesitate to contact us if you would like clarification on any of the above items.